![]() In the Set Personal Options dialog box, on the Email tab, in the Select how Dynamics 365 for Outlook should integrate email with Dynamics 365 for Customer Engagement section, select the Check incoming email in Outlook and determine whether an email should be linked and saved as a Dynamics 365 for Customer Engagement record option. In Dynamics 365 for Outlook, on the File tab, choose Customer Engagement, and then choose Options. More information: Track Outlook email by moving it to a tracked Exchange folder Automatically track email messages With folder tracking, you can track messages directly from virtually any device. You can use Exchange folder tracking as an alternate method for tracking messages automatically. ![]()
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